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Frequently asked
questions, answered.

What data does OneCloud collect?
Only official billing and usage data. AWS CUR/FOCUS Export, Azure Cost Management Exports, GCP BigQuery Billing Export, and the Naver Cloud / Vultr billing APIs. We never access in-instance data, application logs, or personal information.
How long does it take to connect?
About five minutes by the official guide. Issue an external ID from “New connection,” provision an IAM role (or Service Principal / Workload Identity) via CloudFormation, Terraform, or the console guide, and ingestion begins. Your first dashboard is typically populated within 6–24 hours.
How is this different from AWS Cost Explorer or Azure Cost Management?
OneCloud normalizes multicloud cost against the FOCUS 1.2 spec so you can compare every cloud on one screen. An AI copilot explains “why this moved” with line-item evidence, and commitments, credits, and FX are treated in the same units — guaranteeing close reproducibility.
Does the AI copilot use our cost data for training?
No. We call the Gemini API in no-training mode, and the line-item context in every prompt is bound to the caller’s RBAC scope. Every AI answer comes with the function-call results and line-item evidence it relied on.
What does the Starter free plan include?
Up to 3 cloud accounts, FOCUS-based Cost Explorer, month-end and 30-day forecasts, rule-based anomaly detection, Slack and email alerts, 6-month data retention, and up to 5 team members — no credit card required.